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WhatsApp Calls Not Ringing on iPhone? 6 Best Methods to Fix!

Jul 12, 2024 • Filed to: Mobile Repair Solutions • Proven solutions

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I’ve iPhone 12 and only the WhatsApp calls are not ringing. All other calls including the FaceTime are ringing. I’ve tried everything including uninstalling the app, changing settings, and restoring the iPhone. The calls ring when in using the Whatsapp app but doesn’t ring after I’ve exited. This is really annoying. Pls help!

If you're an iPhone user, then you know how important WhatsApp is for staying connected with people. However, sometimes your phone needs to do what it should be doing - like when you receive a call on WhatsApp, but your device isn't ringing, and you only realize someone's trying to reach you once it goes to voicemail.

If this has happened to you, then we're here to help! This article will cover the six best methods for solving this problem if WhatsApp calls aren't ringing on your iPhone. Read on to learn more, and get back in touch with those trying to reach you!

Part 1. Why WhatsApp Calls Not Ringing on iPhone?

Before jumping straight to the solutions, it's better to know why WhatsApp calls are not ringing on iPhones. Generally, the issue is caused by different reasons, and let's discuss them in detail.

1. Microphone Permission

The first and most common reason WhatsApp calls are not ringing on your iPhone is because of microphone permission. If the microphone access is denied in the settings, you won't be able to listen to any incoming calls.

Besides, if WhatsApp hasn't allowed microphone permission, the incoming calls will not be notified.

microphone permission

2. Network Connection Problem

Another big reason behind the issue is the need for a better network connection. If your phone isn't connected to reliable and stable internet, you won't be able to hear any incoming WhatsApp call notifications.

no internet connection

Well, it's quite an apparent reason if the internet connection you are connected to is weak or not strong enough; how can you talk on a call coming through the internet?

3. Bluetooth Connected to Another Device

The last common reason for WhatsApp not ringing on your iPhone is when you are connected to another device, such as a Bluetooth headset. After connecting to the other device, the sound from your phone may automatically go to that device instead of your phone speakers.

bluetooth

We often forget that we have connected our iPhones to Bluetooth devices like speakers or AirPods. That is why we don't get any sound on our phones.

So these are the three most common reasons why WhatsApp calls are not ringing on your iPhone. Let's move to the solutions that you can try to fix this issue.

Part 2. Quick Tips You Can Fix WhatsApp Calls Not Ringing on iPhone.

Before moving on to the fixes, check out the quick tips that may help eliminate this problem.

Most of the time, the problem doesn't exist, but we think it does. So, let's check out the quick tips.

1. Check if Silent mode is on

  • Step 1. First, ensure that the silent mode is not enabled on your device. If it's on, then you won't get any sound of incoming WhatsApp calls.
  • Step 2. If you don't know about the mute button on your iPhone, check the side of your phone, and you will see a switch that is used to enable/disable silent mode.

silent mode

So, ensure it's off, and then check if you are getting any sound. If you are still facing the issue, there might be another reason.

2. Turn off the Do Not Disturb mode

The second tip is to ensure Do Not Disturb mode is turned off. If it's enabled, your phone won't ring even if you receive a call on WhatsApp or any other app.

  • Step 1. Open Settings > select Do Not Disturb
  • Step 2. And turn it off to get back the sound on incoming calls.

do not disturb

Now check if the issue is resolved. If not, it's time to jump to the next tip below.

3. Disable Phone Noise Cancellation

When enabled, Phone noise cancellation can be why incoming calls don't ring on your phone. So, it's better to turn off this feature and check if you are getting any sound when someone calls you.

  • Step 1. Go to Settings > select Accessibility
  • Step 2. Turn off the toggle next to Phone Noise Cancellation.

Now, try calling yourself or asking a friend to call you to see if that helps solve the issue.

Sometimes, iPhone's Noise Cancellation feature stops responding, and the incoming calls won't make any sound. So, it's better to disable this feature temporarily and check if that helps you get out of this issue.

phone noise cancellation

4. Enable WhatsApp notifications

Another thing that you should check is the notifications for WhatsApp. If they are disabled, then your iPhone won't make any sound or show any notification when someone calls you on WhatsApp.

  • Step 1. Open your phone's Settings > Notifications
  • Step 2. And check whether it is enabled. If not, enable it to get back the notifications and sounds of incoming calls.

whatsapp notification

These quick tips help you solve the issue of WhatsApp calls not ringing on your iPhone. If these tips don't, let's move on to other solutions below.

Part 3. 6 Best Ways to Fix WhatsApp Calls Not Ringing on iPhone

Following are the six best ways to fix WhatsApp calls not ringing on the iPhone issue and get back the sound of incoming calls:

Before trying any fix, remember that your iPhone is running an up-to-date version of iOS. After making sure, you can carefully follow the steps given below.

1. Restart your iPhone

The most common and straightforward solution to help you eliminate this issue is to restart your iPhone. The restart can stop your iPhone software malfunction. With this simple method, most users can proceed successfully.

  • Step 1. Press down the Power button until you see the Slide to Power Off slider.
  • Step 2. Now slide it off to turn off your device.
  • Step 3. After that, wait a few seconds and press the Power button to turn on your device again.

whatsapp not ringing iphone

If you own one of the latest iPhone models: pressing and holding the power button might not work.

For this:

  • Step 1. Press and quickly release the volume up button
  • Step 2. Then the down button
  • Step 3. And press and hold the power button. It will turn off your device.
  • Step 4. After restarting, check whether or not WhatsApp calls are ringing on your iPhone.

If the problem persists, you should try the next tip below.

2. Update WhatsApp to the latest version

Another thing you can do to tackle this issue is to ensure that your WhatsApp app is running the latest version. Some apps with outdated versions cannot usually work, and the app update will fix the problem with safe and official methods.

  • Step 1. You can check which version of WhatsApp you are running by:
  • Step 2. Go to Apple Store > select Updates tab
  • Step 3. Find and open WhatsApp from a list of apps. Here, you can see whether any updates are available for the app.
  • Step 4. If yes, install the latest version of WhatsApp and check if you are getting any sound on incoming calls. This might help you fix this issue.

whatsapp latest version

3. Reset All Settings

If the above two tips don't help, you can try resetting all settings.

Resetting All Settings will help you get rid of any minor software issues that could be causing this issue. And you might have encountered some settings problems, the wrong settings are also causing WhatsApp calls won't ring on iPhone.

  • Step 1. Go to Settings > General > Reset
  • Step 2. And tap on the Reset All Settings tab.
  • Step 3. Now enter your passcode and confirm it to proceed further with the process.

reset all settings

The process may take a few minutes to complete, so wait patiently. After that, check if the issue is solved or not.

4. Reinstall WhatsApp

If none of the above tips worked for you, then it is time to reinstall WhatsApp. This is similar to the WhatsApp update, you can have a new WhatsApp without the issues for the old version. And maybe the deleted WhatsApp can't run like a normal one.

delete whatsapp

Before uninstalling the app, ensure you have backed up all your data in WhatsApp. Then go to Apple Store and search for WhatsApp again. Install it on your iPhone and check whether this has fixed the issue.

5. Contact WhatsApp support

If reinstalling the app didn't work, then the problem could be from their side.

Therefore, the best thing you can do is to contact the WhatsApp support team for help. They will look into your issue and provide a solution as soon as possible. According to the details about your problem, they can offer you the most suitable method. But this is also a time-consuming way.

whatsapp support

6. Dr.Fone - System Repair

If nothing else works, you should try Dr.Fone - System Repair (iOS) to fix this issue on your iPhone. It is an advanced system repair tool that can help you identify and repair any software issues on your device.

It is easy to use and compatible with all the latest iOS versions. So, download it from its official website and try fixing the WhatsApp calls not ringing issue on your iPhone.

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Dr.Fone - System Repair (iOS)

Fix iOS System Issues on Your Own

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  • Works smoothly with all versions of iPhone, iPad, and iPod touch.
  • Retains existing phone data during the fix.
  • Easy-to-follow instructions provided.
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Some easy-to-follow steps can help you use Dr.Fone - System Repair and fix WhatsApp calls not ringing on your iPhone issue.

  • Step 1. Download and Install Dr.Fone - System Repair.
  • Step 2. Launch the tool and go to System Repair > iPhone > iOS Repair.

device bug

  • Step 3. Here, you will have to click on Standard Repair and then connect your iPhone to the computer by following the instructions on the screen.

entering recovery mode

  • Step 4. Once your iPhone is connected, you must download the firmware according to your iPhone model and then click on the Repair Now button.

download firmware

  • Step 5. The process will take a few minutes to be completed, and once it is completed, all the problems will be fixed.

repair now

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The Bottom Line

In conclusion, if none of the above solutions have worked for you when dealing with WhatsApp calls not ringing on your iPhone, then Dr.Fone - System Repair is the best option. Plus, it is user-friendly and compact, so with all the latest iOS versions, anyone can use it.

So, if you're having trouble getting WhatsApp calls to ring on your iPhone, give Dr.Fone - System Repair (iOS) a try and see if it helps you fix the issue quickly and easily.

James Davis

staff Editor

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